Who should consider hosted telephony?
Hosted telephony from Evoke Telecom is ideal for any size of business from just one or two users right up to hundreds of users across multiples sites and locations. It offers organisations the opportunity to enable multi location, mobile workers and home workers to come together through one single cloud telephone system.
Businesses that want flexibility – Companies with employees who are regularly on the move or out of the office need never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent to. This might be, your desk, your mobile (or both) or even a colleague. Should you not be available and inadvertently miss a call you can pick up your voicemail no matter where you are.
Ideal for businesses with multiple locations – The service is provided centrally so you don’t need an expensive system on each site. Horizon connects branch offices together, calls are free between locations and mobiles and everyone shares the same dial plans and directories.
Organizations that prefer outsourcing to reduce costs – Hosted on your behalf, there are no annual maintenance or running costs. You simply pay for what you use. With the calling bundle options monthly bills can also be much more predictable. In the event of a disaster your services can be instantly moved to your backup plan that can include, for example, diverting calls to different locations or to mobile devices without loss of functionality and without unnecessarily expensive call forwarding costs.
Improving customer contact – You can manage the routing of your calls, put calls on hold, play marketing messages, move calls seamlessly between users and offices and your customers will get the best experience when calling your business.