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VoIP & Hosted Telephony

With our industry leading VoIP Hosted Telephone System we are able to support you in your task of delivering on your business commitments any time, anywhere, as a part of your own interconnected private business communications network.

Simply put, with hosted telephony, your phone system resides in the cloud, rather than taking up space in your office. Your team access the system via a standard IP handset or a softphone – a screen-based virtual phone. Telephone calls are made from and received by your organisation over a broadband connection via our network. From there they are routed to PSTN fixed and mobile devices.

What are the elements of a good hosted telephony solution?

  • Premium handsets plus desktop and mobile clients – Hosted telephony provides high standards of phone interoperability with its useful desktop and mobile clients plus a choice of premium handsets from a range of manufacturers.
  • An easy-to-use web interface providing feature – control and valuable user information – Easy to access and use web portals provide a
    positive user experience for both service use, management reporting and performance monitoring.
  • A reliable and secure end to end IP network – Quality of service, scale and reliability are critical components for a good hosted telephony experience.
  • A best in class call controller platform – Supporting millions of business users worldwide, the world’s leading call controller platform from Broadsoft sits at the heart of Hosted solution, providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.